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RV Motorhomes - Questions & Answers
- Reservations
- Pick Up & Return
- Vehicles
- Campsites
Reservations
Q. How can I make a reservation?
A. The easiest way to make a reservation is to call Complete
North America and speak to a member of our experienced team on
0845 263 7100.
You can also email us via our R.V. enquiry
form to confirm availability of your chosen package or to
request slight alterations to any of our packages to suit you.
Pick Up & Return
Q. How do I get to the rental location?
A. Complete North America packages ALL include accommodation
in a designated hotel on the day of arrival as you are not permitted
to collect your R.V. on the same day as you arrive. Transfers
from the designated hotel to the rental location are included
at all locations with the exception of Denver, Miami and Vancouver
where transfers are not offered and it is your responsibility
to take a taxi to the rental location.
Q. When can I pick up the vehicle?
A. Vehicle pick up is between 13:00 and 16:00 depending on vehicle
readiness. Please allow 1-2 hours for pick up procedures.
Q. Do I need to schedule a pick up time?
A. Yes. You must call and schedule a vehicle pick up time even
if no El Monte RV transfer is required.
Q. When must I return the vehicle?
A. Vehicle return time is between 08:00 and 11:00. Penalties
are charged for late returns without prior authorization. No transfer
will be provided if you return past 11:00. at locations where
transfers are offered.
Q. Is luggage storage available at the location?
A. Luggage storage is available on a limited basis. However,
to facilitate the pick up and drop off procedures, we recommend
that the clients store luggage in their vehicle. Soft-sided or
collapsible bags are the best for storage in the vehicle.
Q. What kind of instruction will I be given about the
vehicles, their appliances, and how to use them?
A. You will receive a full orientation of the motorhome, including
client's maintenance use and responsibility. Orientation consists
of a video in English, German, Dutch, French, Italian, or Spanish
introducing general concepts of motorhome use as well as a personal
instructional walk around of motorhome by a qualified instructor.
Operator manuals are provided for clients to take with them in
English, German, Dutch, French, Italian, and Spanish.
Q. Are grocery and other facilities available near the
rental station?
A. Location staff will be happy to provide you with this information.
Vehicles
Q. Do I need an International Drivers License to travel
in the US? Do I need a special drivers license to drive a motorhome?
A. Your national license is all that is required where you hold
both a paper and card license both parts must be presented. No,
you do not need any special drivers license to drive a motorhome.
El Monte RV requires only your standard national drivers license.
Q. Are motorhomes difficult to drive or slow to accelerate?
A. Modern motorhomes handle very much like a car and have enough
power that they accelerate as quickly as many cars.
Q. Are motorhomes complicated to hook up to campsite
facilities?
A. Connecting the motorhome to campsite facilities requires no
technical expertise. This includes all the motorhome capabilities
such as electricity, water, and sewer. You will receive instruction
on these connections at the time of pick up.
Q. What's the difference between Class A and a Class
C motorhomes?
A. Class A motorhomes look more like a bus. A class C motorhome
has a bed over the cab. Class A motorhomes also have television
sets built in.
Q. What type of gas mileage can I expect from the motorhome?
A. While gas mileage varies greatly depending on travel conditions,
the following is an approximate guide:
- 19-22 - 8-11 miles per gallon: 18-28 liter/100km
- 23-25 - 7-10 miles per gallon: 23-33 liter/100km
- 27-29 - 7-10 miles per gallon: 23-33 liter/100km
- 28-34 A - 6-10 miles per gallon: 23-37 liter/100km
- 32-36 AS - 6-10 miles per gallon: 23-37 liter/100km
Q. What type of fuel does a motorhome use?
A. All our motorhomes and their generators are powered by unleaded
gasoline engines.
Q. What kind of power supply does a motorhome have?
A. Our motorhomes have either a V8 or V10 engine. The refrigerator,
heater, water heater, stove and range operate on propane gas.
The dash air conditioner is powered by the engine while driving
and the overhead air conditioner(s), microwave and other items
by either an outside 110V power supply or by a generator.
Campsites
Q. Where can I stay in the motorhome?
A. There are approximately 16,000 campgrounds in the U.S. half
of which are private and the rest which are in national and state
parks and forests. Sites can be found outside major cities, in
rural areas, and near popular attractions.
Q. What facilities will I find at campgrounds?
A. Campground facilities vary greatly dependant on many factors,
however a partial list of facilities commonly found at many campgrounds
would include: electric, water, and sewage hook-ups, washing machines
and dryers, swimming pools, recreation rooms, playgrounds, and
on-site convenience stores.
Q. How much can I expect to pay per night for a campsite?
A. Campground rates vary based upon time of year, facilities,
and location. Based upon these criteria you can expect to pay
between $15 and $75 per night.
Q. If I decide to stay at a campground without connections
for sewage, water, and electricity how will this affect me?
A. You can use your generator for electricity. However you will
need to periodically find a sewage dump station to empty your
holding tanks. You will also need to periodically find a source
of water so you can refill your drinking water tanks.
Q. Is it necessary to make reservations for campsites
at campgrounds?
A. In some seasons and at some locations it may be necessary
to make advance reservations. This is especially true during high
season travel and at very popular tourist destinations and National
Parks in particular.
Q. Are there any size restrictions at campgrounds?
A. Some campgrounds may not allow motorhomes greater than twenty-five
feet in length. Please check in a campground guide or contact
the campground in advance if you have any questions.
Q. Do you provide any campground guides and or maps?
A. Camping Guides are available upon request at the counter.
Or you can click on the following links for campground information.
Q. Is it possible to camp in the wild?
A. Yes. However we do not recommend it for security reasons.
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