Our people are key to our success, that
is why we are particular about who we take on, we aim to give
our clients the best so to do this we need to employ the best.
We are fortunate to have brought together our current team who
all share our passion for travel to North America. They have all
visited various regions and several members of our team either
originate from North America or have lived there. All possess
excellent communication and customer service skills.
As a specialist tour operator we realise you expect
us to know our stuff. Our continued training and product development
ensure we stay in tune with the ever changing travel opportunities
to and within the USA and Canada. Coupled with our resolve to
offer outstanding levels of customer service we are confident
you will be making the right choice of tour operator with Complete
North America.
Senior members of the CNA team...
Duncan
Harwood Director
A co-founder of Complete North America, Duncan has worked within
the travel industry since leaving school many moons ago. He has
a total of over 15 years experience within the specialist field
of travel to the USA & Canada, 7 of of those years being with
Complete North America.
Roger
Thompson Director
Also a co-founder of Complete North America, Roger has worked
in travel most of his life and having lived in Connecticut, USA,
he returned to further enhance his career in the field of travel
to North America. Roger boasts over 20 years in travel, 7 of those
years being with Complete North America.
David
Mortimer Manager
David spent over 15 years in various managerial positions at Thomas
Cook before joining Complete North America as team Manager in
2006. He has travelled extensively and and has just returned from
the American Rockies region. Despite his somewhat questionable
football allegiance, David is an integral part of our continued
growth.
Hailing from West Yorkshire, Nicola is a typically
passionate Yorkshire Lass! There are few things she is more passionate
about than travel to North America having studied a travel and
tourism course on leaving school before jumping straight into
the specialist field of USA & Canada travel. She now has over
12 years experience, 5 of these with Complete North America.