Mr & Mrs Stevens enjoy our Route 66 fly drive holiday with some rather neat tweaks towards the end. Meghan worked with them to understand their specific interests and the result was a detour along Highway 163 into Navajo Nation Country and the quite spectacular Monument Valley. The tour was topped off with a stay in Santa Monica instead of Los Angeles which is after all where Route 66 comes to an end on the shores of the Pacific Ocean.
‘Just a quick thanks really to you and the team. The first issue that really came up was the return flights from B.A. but there’s nothing you could have done about that.
I was always going to be sceptical booking with a company that I nor anyone I knew had booked with but to be fair, I couldn’t have hoped or wished for a better experience.
From the first day I spoke to you I was happy and comfortable that this was the right company to book with, nothing worse than asking people for recommendations or leaving them to book your accommodation that haven’t been where you were looking to visit. The trip itself was everything both me and my partner hoped it would be. The way everything was booked and pre-paid with the vouchers was brilliant and cut check in times right down to minutes at some places (except Vegas, but it was EDC weekend and was packed!). All in all everything flowed perfectly and as I’m sure you know, there are some weird and wonderful people dotted along the route. Some friendly and others not so.
I was also really grateful to your manager David who within half an hour or so of the return flights being cancelled had emailed me to make sure we were ok (more than BA managed to do!), the subsequent flight we were then placed on was cancelled too but all in all we got home in the end, even got a nice pay out from British Airways as compensation so it worked out well. Whilst this was sold to my partner as a honeymoon before the wedding, we have been eyeing up the New England trip around the 6 states as a honeymoon. Several people have asked me about the trip and I couldn’t recommend the company highly enough so fingers crossed you may get some business from them, if not you will certainly be dealing with myself again.
Many thanks again for the hard work you put in making this such a special trip.’