What Makes C.N.A. Unique?

What makes Complete North America unique?

Imagination, Discovery & Exploration are our guiding principles. Our approach is tailored and unique to each traveller.

  • History

    C.N.A. was born in 1999 out of a passion for everything North American by founders Duncan Harwood & Roger Thompson who remain an integral part of the much larger team to this day.

  • Approach

    Our sales team are entirely made of qualified North America travel experts who frequently travel within the United States and Canada. They will listen, advise and plan your itinerary to match your interests, preferences and budget. They will provide you with everything you need to explore this wonderful continent while feeling safe, secure and supported throughout your journey of exploration.

  • Culture

    Passion for travel is what inspires our imagination to create travel for those who wish to discover new places. Like us we want you to step out, explore and return with your new found experiences.

  • Method

    We have an uncompromising commitment to knowledge and customer service. We provide tailored holiday experiences for the discerning traveller. Our service is personal and exceptionally detailed in both planning and preparation. We remain there for you throughout your journey.

Complete North America offices

“At C.N.A. we strive to inspire our team with an environment that reflects our passion for travel experiences throughout North America”

Duncan Harwood – Co-Founder

“Time and again we manage to connect with our customers, fellow travellers, through our shared desire to imagine, discover and explore North America”

Roger Thompson – Co-Founder

Complete North America voucher booklet

We don’t want to be a travel operator selling travel to all corners of the globe knowing a little bit about everything but a lot about nothing. Quite simply the USA & Canada is our destination of choice so it’s where we focus our time and resource, to know the most and offer the best.


By booking a package with Complete North America you benefit from reduced rates on flights, accommodation, escorted holidays, cruises, car rental and more along with complete financial protection. Package holidays are sold by Complete North America Limited as a member of the Hays Travel Independence Group with ATOL and ABTA bonded protection.


We’re able to offer a flexible approach on all of our holidays when selecting your accommodation, flights and destination. If you would like something specific, or maybe a touch of luxury, please speak to a member of our team who will happily offer advice and suggestions.


With Complete North America you will receive an incredibly detailed personalised road book, hotel vouchers, car hire vouchers, electric flight itinerary, luggage labels, transfer / excursion vouchers and a handy black wallet to keep all your information in one place.


Our team of experienced travel specialists have been all over the North American region, and thanks to their knowledge and expertise, will be able to help tailor your perfect holiday whilst giving you the inside track on your North American adventure.


We choose all of the travel partners we work with very carefully, from our car hire partners to our motorcycle, motorhome providers and cruise, escorted and rail holiday assemblers. These partners play an integral part of their holiday plans and enjoyment – we therefore only choose to work with the best from Regent to Insight from Hertz to Road Bear.

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